Terms and Conditions

All rates are quoted in New Zealand Dollars on a per night basis for one apartment and the number of people you have selected and INCLUDE Taxes and GST of 15%. All accounts must be settled directly with Tekapo Luxury Apartments Ltd in New Zealand Dollars

The price advertised might not be the same price charged to the credit card account due to the exchange rate. Fluctuations – This meansthat because we are based in New Zealand, we have to convert your purchase to New Zealand Dollars at the exchange rate on the day it is processed. When paying by credit card a 2.5% credit card fee will apply.


Age: You must be 18yrs or over. No Charges/Payment will occur until 14 days prior to your arrival. Proof of ID will be required on arrival and presentation of credit card

All reservations made through this web site must be accompanied by credit card details and the card will be debited 14 days prior to arrival.

Cancellation & Refund Policy:

Tekapo Luxury Apartments accepts no responsibility for weather conditions or road closures

All cancellations must be received no later than 14 days prior to your arrival. And no fee will be charged.

If you cancel 14 days or less prior to your arrival you will be charged an amount equal to one night’s accommodation.

If you cancel during your stay the original charge as per your booking will apply. Thisincludes no shows.

Please note: Special events and promotional room rates/offers a no cancellation policy applies, which means, no refunds or changes permitted.

All cancellations and amendments must be received by email or in writing.

Guest Responsibilities

The Guest is responsible for the apartment during his/her stay. The Guest shall take all reasonable care of the apartment and at the end of the stay shall leave the apartment clean and tidy. If the apartment requires additional cleaning or has been damaged Tekapo Luxury Apartments reserves the right to charge the Guest accordingly.

Vehicles and belongings.
Pleases note we accept no responsibility whatsoever for any damage or loss to any vehicle or belongings

No Smoking In Apartments
Smoking is NOT permitted in any indoorspace in the apartments

Refunds will only be made to the credit card debited for the original transaction.

Arrival and Departure Timesfor Tekapo Luxury Apartments

Check in time is after 3 pm
Check out time is before 10 am